Shipping & Packaging (UTS/Air Parcel/Pos Laju)
Your orders are always the number one priority for us. We provide UTS courier services on ALL orders within Sabah. Our shopping cart system will calculate your delivery charges automatically; starting from as low as RM10 per parcel within Sabah (based on volumetric weight). We also provide Pos Malaysia Air or Land/Sea Parcel service and Pos Laju for customers out of Sabah (Sarawak or Peninsular Malaysia). Shipping rates will be calculated automatically in our system (based on weight).
All items will be dispatched the same day (if payment is made before 12pm) or the next working day (Monday to Friday) once payment is received (for Bank Transfer method). Please make sure all your information is correct. We will not be responsible for any information error.
Our delivery time depends on the shipping method,however we dispatch all orders fully paid before 2pm;
UTS Logistics = 1 – 2 business days (within Sabah only) , 3-6 business days (Sarawak).
Pos Malaysia Air Parcel = 2 – 5 business days within Sabah, 7 – 10 business days from Sabah to Sarawak/Peninsular Malaysia
Pos Laju = 1 – 2 business days within Malaysia
Self-Pick up from Store
Please let our staff know your name and order ID when you pick up your order so that your reward points can be updated in our online system.
NOTICE: Orders will automatically be canceled after 14 days of it being pending. Please inform our staff if you wish to collect your order at a later date.
Mon-Sat: 10am to 6.30pm
Sun & most Public Holidays : 10am to 6.30pm
Block C, First Floor, Unit 6,
Jalan Bunga Ulam Raja, Off Tuaran Road,
88300 Kota Kinabalu, Sabah